Please do not make payment until advised.
For request of Duro Safe Replacement Key to your safe, kindly send your request to email@example.com with photos showing the serial number of your safe. We will respond within the next 1-2 business days.
If you do not receive any reply, please call us at +65 6745 6800 during our business hours.
It will usually take about 12-14 business days for the Replacement Key to arrive Singapore from the factory upon mutual confirmation and payment recieved. Unforseen delays might occur.
Kindly select "Self collection at DURO Sales & Service Centre" at the Preferred Delivery Timing droplist.
STRICTLY NO DELIVERY for Replacement Key.
Collection of Key
We will make contact when the key arrives. Please collect at our Sales & Service Centre with your Identity Card.
61, Kaki Bukit Avenue 1,
#04-33, Shun Li Industrial Park,
Mon - Fri 0930 - 1215hrs
1345 - 1730hrs
Sat 0930 - 1230hrs
You are to collect your requested Replacement Key within 02 months upon notification for collection with your Identity Card. NO REFUND for uncollected key.
Please look for your key carefully before placing order and making payment. NO CANCELLATION allowed after payment is made.