Please do not make payment until advised.
For request of SentrySafe Default Combination to your safe, kindly send email to email@example.com with photos showing the serial number of your safe. We will respond within the next 1-2 business days.
If you do not receive any reply, please call us at +65 6745 6800 during our business hours.
It usually takes about 03-05 business days to track the Default Combination in the United States Headquaters upon mutual confirmation and payment recieved. Unforseen delays might occur.
(Please note the Default Combination can be found on the back page of your Manual Book.)
Kindly select "Self collection at DURO Sales & Service Centre" at the Preferred Delivery Timing droplist.
STRICTLY NO DELIVERY or forwarding via mobile and online for Default Combination.
Collection of Default Combination
We will make contact when the Combination is ready for collection. Please collect at our Sales & Service Centre with your Identity Card.
61, Kaki Bukit Avenue 1,
#04-33, Shun Li Industrial Park,
Mon - Fri 0930 - 1215hrs
1345 - 1730hrs
Sat 0930 - 1230hrs
Please collect the DEFAULT COMBINATION within 02 months upon notification for collection with your Identity Card. NO refund will be entertained.