For request of DURO Safe Replacement Key to your safe, kindly send your request to firstname.lastname@example.org with photos showing the serial number of your safe. We will respond within the next 1-2 business days.
If you do not receive any reply, please call us at +65 6745 6800 during our business hours.
It usually takes about 12-14 business days for the Replacement Key to arrive in Singapore from the factory upon mutual confirmation and payment received. Unforeseen delays might occur.
Collection of Key
We will make contact when the key arrives. Please collect at our Sales & Service Centre with your Identity Card.
STRICTLY NO DELIVERY for Replacement Key.
61, Kaki Bukit Avenue 1,
#04-33, Shun Li Industrial Park,
Mon - Fri 0930 - 1215hrs
1345 - 1730hrs
Sat 0930 - 1230hrs
You are to collect your requested Replacement Key within 02 months upon notification for collection with your Identity Card. NO REFUND for the uncollected key.